This settlement applies to Quebec or Ontario residents who between July 24, 2010 and June 27, 2016, for personal, family or household purposes, and not for business purposes, (a) purchased or licensed one or more of the Norton Products through the websites www.norton.com or www.symantec.com, or (b) paid to renew a purchase or license of one or more of the Norton Products through an automatic renewal service provided by Symantec. If this applies to you, you may be eligible for compensation under the terms of the proposed settlement.
What are my Settlement Benefits Options?
Under the Settlement, the Defendant will provide certain benefits to Class Members. Each Class Member will be entitled to choose one of the two following options by submitting a Claim:
Option 1: a $5 payment plus either a 90-day Free Licence valued at $7.50 CAD or a Discount Code for the value of $7.50 CAD to be applied toward the purchase of another Norton brand product sold by Gen Digital.
OR
Option 2:
(a) Class Members who had a licence for less than three (3) years during the Class Period: either a 180-day Free Licence valued at $15 CAD or a Discount Code for the value of $15 CAD to be applied toward the purchase of another Norton brand product sold by Gen Digital.
(b) Class Members who had a licence for three (3) years or more during the Class Period: either a 365- day Free Licence valued at $30 CAD or a Discount Code for the value of $30 CAD to be applied toward the purchase of another Norton brand product sold by Gen Digital.
The Defendant will pay $6,000,000 CAD to establish a fund that will be used to make the $5 CAD payments to Class Members who choose Option 1 in both the Ontario Class Action and the Quebec Class Action (the “Settlement Fund”). If a portion of the Settlement Fund remains unclaimed and undistributed by the Claims Deadline, Class Members who chose Option 1 and who held licences of the Norton Products for two (2) years or more during the Class Period shall receive additional cash payments pro rata, up to a maximum of $5 CAD for each full year licence purchased during the Class Period.
The Defendant will provide Free Licences or Discount Codes to Class Members ranging from $7.50 CAD to $30 CAD depending on the compensation option that a Class Member selects and the length of time for which the Class Member licensed a Norton Product during the Class Period. The Defendant will pay the costs of the administration of the Settlement.
More Information
Additional information about the proposed settlement can be found on the Documents page of this website.